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Great introduction to client psychology and the treatment room. They cover what to look for during a consultation that could be indicators of issues that may be better off seeing a licensed therapist vs PM.
Thank you Liz, for your input! This course is exactly as you said—an introduction to the topic to create awareness for PMU artist. Recognizing common behaviors can help you manage client expectations from initial contact through the healing process.
Great idea for a course! Some role played simulations help....variation in learning is always helpful. I like the voice over that isn't "reading" to the student---behavioural examples of the conditions described.
Would like more info on dealing with irate clients, dealing with the families of clients (conflict management, resolution), dealing with competitive artists who use negative tactics to try to get ahead (photo stealing, negative reviews, badmouthing), managing your own reactions--I statements, staying calm, getting things in writing, etc.
Thank you, Katie for your thoughtful input. All great suggestions and the next update will be sure to address your comments.
This is a basic one, but I am happy with it. It would be interesting to have more in depth. I never realized that 3 and 4 could really make a difference. I have my certificates in a very sloppy way.
We all need to be reminded of the little things sometimes! Thank you for your feedback, Sara!
These were great tips and tricks! Explained very well and nicely put together. I look forward to taking more of your classes!
Thank you, Bobbi, for your feedback! We have lots more courses in development.
Wish I had this information years ago before I wasted thousands of dollars on poor training--some of which I had to un-learn. Don't make the same mistakes a lot of us made when starting out.
Thank you, Jo Ann! Many have been "burned" and we're hoping to change the trend!